Your account might be temporarily blocked if you cancel multiple bookings in a day. If this is the case, your account will be automatically unblocked after 24 hours and then you will be able to make a booking on the app.
Your account might be permanently blocked if we suspect that your Ola account is being misused to commit fraud or abuse, or there has been a violation of Ola's Terms of Service.
If you think that your account has been incorrectly blocked, please tell us your email address registered with Ola and we will look into it.
Once your account is unblocked, we recommend to restart the app.
If on restarting the app, you see the message ‘Unable to reach the servers’ at the bottom of the app screen, we recommend to clear the App Data from your phone settings or reinstall the app.
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