My account is blocked.

Your account might be temporarily blocked if you cancel multiple bookings in a day. If this is the case, your account will be automatically unblocked after 24 hours and then you will be able to make a booking on the app.

Your account might be permanently blocked if we suspect that your Ola account is being misused to commit fraud or abuse, or there has been a violation of Ola's Terms of Service.

If you think that your account has been incorrectly blocked, please tell us your email address registered with Ola and we will look into it.

Once your account is unblocked, we recommend to restart the app.

If on restarting the app, you see the message ‘Unable to reach the servers’ at the bottom of the app screen, we recommend to clear the App Data from your phone settings or reinstall the app. 

27 Comments

  • 0
    Avatar
    prashant thakur

    Hi Team
    Request you to Unblock my account. because most of the Issue facing for traveling..
    Please help & let me know..

    Prashant Thakur
    9987330876

  • 0
    Avatar
    alice eyles

    My account I don’t believe should of been blocked. All I did was signed out of my account and let my mates use their accounts or make ones so they could get home. I never violated any term and conditions yeah I may have aloud more than one friend to do so which may have looked wrong on your end but there was no fraud or abuse committed on my end Ali did was help a few friends out. 

    ill like to please sort this out and get my account unblocked as soon as possible so I can pay any outstanding amount owing.

    email: [email protected]

    Edited by alice eyles
  • 0
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    Prakash

    My wallet(9741104888) and my wife Sathya wallet(9488116260) are blocked it seems, Am complete KYC Verified customer and Can you please enable wallet active and i have loaded the amount, need the fund the transfer to my account immediately and i dont see any reason behind blocking my wallets.

  • 0
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    nishanth gadapa

    hello team 

    my account has been blocked all i have done is just signed out and sighed in and my ola account has been blocked. And i am facing many problems in booking cabs please try to unblock my account as soon as possible. mobile no.(8885245658)

                                                          THANK YOU

  • 0
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    SRIKANTH

    my account is blocked please unblock my account.my no 9652381263

  • 0
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    V Govindaraj

    Hai ola team

    my cell number is temp blocked kindly release ie. 9941522049

  • 0
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    Maruti KHamkar

    Hai ola team

    my cell number is temp blocked kindly release ie. 9867769599

  • 0
    Avatar
    Azeez Khan

    I'm surprised to see that my ola Rider account is Blocked. May i know the reason for it. This is not at all a fair being a esteemed customer to Ola from years and now to see it as blocked in disappointing.
    Please unblock and provide the reason for blocking my Account.

    [email protected]

    9963690862


    *******Treat this as Urgent *************

    Edited by Azeez Khan
  • 0
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    M Raja

    My ola id blocked

  • 0
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    Dr.Rabindra kumar

    My ola account is blocked......email I'd..is [email protected]

  • 0
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    Devendra kumar

    My account is blocked showing please unblock my account 8160966492 mail id. [email protected]

  • 0
    Avatar
    Namit Bhatia

    My ola account is blocked
    pls see to it

  • 0
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    Vankudothu ganesh

    My ola driver account unblock plz 9381684230

  • 0
    Avatar
    SELVAKUMAR P

    Am trying to login my OLA account for last 6 months. But, system has shown as Account Blocked.
    Pls check and activate my account on Priority.

  • 0
    Avatar
    VETRIVEL

    My account is blocked - I have not made self cancellation on my ride booking but my account has been blocked . Any how request to unblock my account for re-initiating the business for car ride booking.

    Account mobile number - 9840965586

     

  • 0
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    PRAMOD D JAISWAL

    My ola driver account unblock plz mobile no. 9768113375 

    [email protected]

    Edited by PRAMOD D JAISWAL
  • 0
    Avatar
    PRAMOD D JAISWAL

    Name.. pramod dhirajlal jaiswal
    Mo....9768113375
    Auto rickshaw..no MH02EF4337
    Sir. 10/12 days she ola driver app me login nahi kar pa raha hon..mere account ..(tarminet) ho gaya hi..plz call me..9768113375
    Kripa Kar ke mera partner app unblock kare..

  • 0
    Avatar
    BALKRUSHNA Pujari

    Please unblock my Account

  • 0
    Avatar
    BALKRUSHNA Pujari

    Costumer tell leys to Driver and he is doing only complaint so my request is sar please open my account I am doing work when ola company started so that I am telling you

  • 0
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    BALKRUSHNA Pujari

    My number is 8669488291

  • 0
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    ANIRBAN ADHIKARI

    I would like to ask that for what reason my account is blocked.Request to please see and unblock 

  • 0
    Avatar
    khushboo jain

    Hi Team
    Request you to Unblock my account. because most of the Issue facing for traveling..
    Please help & let me know..

    khushboo jain
    9754116173

  • 0
    Avatar
    Pooja

    My account is blocked
    Plz unlock it
    I don’t know why was it blocked

  • 0
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    KORRA RAVINDER

    My driver partner I'd block chesaru please unblock to my account number is 9705418811

  • 0
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    PARVEZ SAYYAD

    Unable to login my account from app [email protected]

  • 0
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    NIkhil

    My account is blocked I don't know the reason why, there is no working number to call you. I don't mind you blocking and and not reactivating it. can you at least let me know how can I pay my bill? no one is responding to me on emails or twitter. Can someone please take the payment and finish this matter because I wont pay any penalty

    my email : [email protected] 

  • 0
    Avatar
    Lalit meghwal

    Ola account 8769141909 login otp nhi aa rha he sir

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