We are sorry to hear that your pickup was delayed. Please let us know what happened and we will look into it.
{ "custom_id": "12345", "reasons": [ { "value": "driver_started_very_late_for_pickup", "text": "Driver started very late for pickup", "action": "cab_delay", "action_list":["8ce9f0303ffef4f69788abfe0da71498", "3f56af6a2b96055ba7dd8a816013bf63"] }, { "value": "driver_took_a_longer_route_for_pickup", "text": "Driver took a longer route for pickup", "action": "cab_delay","action_list":["8ce9f0303ffef4f69788abfe0da71498","3f56af6a2b96055ba7dd8a816013bf63"] },{ "value": "driver_got_stuck_in_traffic_during_pickup", "text": "Driver got stuck in traffic during pickup", "action": "cab_delay" ,"message":"Unforeseen circumstances such as heavy traffic or road work may result in delayed pickup. As such situations are beyond our control, we regret the inconvenience caused."} ] }
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