Delay in cab arrival

We are sorry to hear that your pickup was delayed. Please let us know what happened and we will look into it.

{ "custom_id": "12345", "reasons": [ { "value": "driver_did_not_start_for_pickup", "text": "Driver did not start for pickup", "action": "cab_delay", "action_list":["8ce9f0303ffef4f69788abfe0da71498", "3f56af6a2b96055ba7dd8a816013bf63"] }, { "value": "driver_was_not_contactable_delay", "text": "Driver was not contactable", "action": "cab_delay", "action_list":["8ce9f0303ffef4f69788abfe0da71498","3f56af6a2b96055ba7dd8a816013bf63"] }, { "value": "driver_got_stuck_in_traffic", "text": "Driver got stuck in traffic", "action": "cab_delay" ,"message":"Unforeseen circumstances such as heavy traffic or road work may result in delayed pickup. As such situations are beyond our control, we regret the inconvenience caused."}, { "value": "driver_did_not_follow_correct_route_for_pickup", "text": "Driver did not follow correct route for pickup", "action": "cab_delay","action_list":["8ce9f0303ffef4f69788abfe0da71498","3f56af6a2b96055ba7dd8a816013bf63"] } ] }