We are sorry for the inconvenience caused. If you were charged for a ride you booked but did not take, we request you to please let us know what went wrong and we will look into the issue.
{ "custom_id": 27070309, "reasons": [{ "text": "I didn’t board the car", "value": "i_did_not_request_the_ride", "action": "start_stop_trip" }, { "text": "I didn't request the ride", "value": "i_didn_t_request_the_ride", "action": "show_article", "article_id": 206236882 } ] }
[{ "value":"ola_money", "text":"Refund to Ola Money", "action":"redirect", "help_text":"You will need to complete the KYC process next to get your refunds in Ola Money" }, { "value":"voucher", "text":"Free ride vouchers", "action":"default", "help_text":"" }]
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