Ola Share Pass Cancellation/Refund Policy

Ola Share Pass Cancellation/Refund Policy

Terms & Conditions: 

  • You can cancel your Share Pass within 7 days from the date of purchase only if there is no ride taken using the pass.
  • You cannot cancel more than 5 Share Passes in a month across cities.
  • There are no cancellation charges applicable on your Share Pass.
  • If you are eligible for the refund, the complete amount will be refunded to your Ola money wallet. 

How to Cancel the Ola Share Pass?

1. Go to Profile Settings > Select "Share Pass"

2. Select the Share Pass to be Cancelled

3. Summary of the Share Pass

4. Tap on "Cancel Pass"5. Select the Reason for Cancellation & Tap on "Cancel Pass"

6.0. Eligible: Pass Cancelled and Refund Processed

6.1. Not Eligible: Sorry, your Pass cannot be cancelled.

Disposition: Request > Share Pass Related > Pass Cancellation (How to Dispose?)

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