Voice/Email Team:
For City Taxi: (Mini/Prime/Luxury)
How to apply the coupon?
Tap Select the Car Category > Ride Now or Ride Later > Tap Apply Coupon > Enter Coupon Code > Tap Apply
Important Note:
- Coupon cannot be applied after the trip started
- Update your app to the latest version if you are unable to see Coupons Available
How to apply Ola Money Recharge Offers?
Tap Menu > Tap Ola Money > Enter the Amount > Tap ADD MONEY > Got a Recharge Code: Tap Apply > Tap Recharge
Email Team:
- Follow the steps stated above
- Submit the ticket as the “I am Solving this ticket”and send an acknowledgement email to the customer. (How to Solve/Escalate the Ticket)
Disposition: Query > How to > Avail offers (How to Dispose?)
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