Offer discount not included in the bill

$if(coupon_not_applied)$

No coupon was applied on this booking. You can check Offers and Free rides section in the app for your active coupons. We also communicate about offers regularly through SMS and email.

If you applied a coupon and it’s not showing in your invoice, please call us using the option given below.

$endif$ $if(cashback)$

Our system has the following information for your booking.

Coupon Applied
$coupon_applied$
 
Coupon type
Cashback
 
Coupon Benefits
$coupon_benefits$
 
Bill Amount
Rs $bill_amount$
 
Cashback Received
Rs $discount_amount$
 

$if(cashback_case1_recieved)$

You can check the cashback received in the Ola Money section in the app.

$endif$ $if(cashback_case2_hour_not_eplapsed)$

You cashback amount will be credited to your account within $hours_elapsed$ hours of completing the trip. It will be visible in the Ola Money section in the app.

$endif$ $if(cashback_case3_didnt_meet_exp)$

If you feel cashback received is not upto your expectations, please tell us below.

$endif$ $endif$

$if(discount)$

Our system has the following information for your booking.

Coupon Applied
$coupon_applied$
 
Coupon Benefits
$coupon_benefits$
 
Bill Amount before discount
Rs $bill_amount$
 
Discount Given
Rs $discount_amount$
 
Discounted Total Bill
Rs $discounted_bill$
 

$if(discount_case1)$

For more details on billing components, please refer to the invoice sent to your registered email address.

$endif$

$if(discount_case2)$

If you feel discount amount is not upto your expectations, please tell us below.

$endif$ $endif$

$if(custom)$

Our system has the following information for your booking.

Coupon Applied
$coupon_applied$
 
Coupon type
Custom Rate Card
 
Fare
Rs $bill_amount$

If you feel that there is some issue in the fare amount, please tell us below.

$endif$

$if(reredeem)$

Our system has the following information for your booking.

Coupon Applied
$coupon_applied$
 
Coupon type
Discount
 
Fare
Rs $bill_amount$

If you feel that there is some issue in the fare amount, please tell us below.

$endif$

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